We strive to make all our shows accessible to everyone and we follow Attitude Is Everything and Nimbus Disability to make sure things keep improving. There are some challenges, but together we can identify issues and come up with practical solutions. Your feedback is always welcome and we’ll do our best to be as flexible as possible to meet your needs.
Please note that we do not have “accessible seating”, however, we will do our best to accommodate as practicably as possible.
This venue offers one free Carer/Companion ticket.
Proof of disability will be required on each booking. One of the accepted forms of proof will be the Access Card. For more information on this card and details how to obtain one please go to www.credability.uk.com/access-card/ The Access Card informs providers quickly and discreetly about the support and facilities a person may require when attending the venue.
To be eligible for a Companion/Carer ticket you must be in receipt of one of the below:
Spaces are limited and will be given on a first come first served basis and you must book directly through the venues website to ensure eligibility. Should you book via another outlet we not be able to honour any requests.
This venue offers one free companion/carer ticket.
Any sensitive information such as address and amounts can be blanked out.
All copies received will be securely destroyed once requirements have been obtained.
Send all correspondence to firstname.lastname@example.org
Or, The Roadmender, 1 Lady’s Lane, Northampton. NN1 3AH. FAO: David Norris.
Please ensure that you enclose a your contact details in case we need to verify anything
Once we receive all your correspondence and are satisfied, we will then allocate a Companion/ Carer free entry. (Subject to Availability) This will be confirmed to you via e-mail or telephone.
Should be able to meet the needs and assist the person they are accompanying in the event of an emergency.
We recommend arriving at the venue 10 – 15 minutes prior to the doors opening. The door time will be stated on the tickets or confirmations. On arrival please go to the front of the queue and present your confirmation e-mail to security or box office staff. All box offices are at an accessible height.
With regards to your disability the building is disabled friendly with the event being held on one level. We also have suitable disabled facilities. We recommend that all disabled persons arrive at the venue early.
We currently have an induction loop within the Box Office-This is portable and can be moved.
The venue will host clubs and bands who use strobes effect lighting, signs are displayed as such, on shows with a higher than usual amount / level of this effect extra signage is displayed.
We have first aiders on duty at all time, please ask if you need assistance.
Please let any staff member know if you need any assistance.
Get in touch with us by filling out the form
below we’ll respond as quickly as we can.